Motion TSS Help Center

Complete guide for all user types

πŸš€Getting Started

Motion TSS is a comprehensive student transportation management system designed to streamline school bus operations.

As an admin, you have full access to manage all aspects of your transportation system including drivers, students, routes, vehicles, and trips.

1

Create Your Account

Sign up with your email, company name, and basic information. You'll receive a verification email to confirm your account.

2

Choose a Plan

Select a subscription plan that fits your needs: Starter (500 trips/month), Growth (1,500 trips/month), or Professional (5,000 trips/month).

3

Set Up Payment

Add your payment method to activate your subscription and start managing your transportation system.

πŸ“ŠDashboard Overview

Your dashboard provides a real-time overview of your entire transportation system.

Monitor active trips, track driver locations, view upcoming schedules, and access key metrics all in one place.

1

Active Trips

See all trips currently in progress with real-time driver locations on the map.

2

Statistics

View total counts of drivers, students, routes, vehicles, and trips scheduled for today.

3

Quick Actions

Access frequently used features like creating trips, adding drivers, or registering students directly from the dashboard.

πŸ‘¨β€βœˆοΈManaging Drivers

Add and manage all your drivers from the Drivers section.

Each driver gets a unique login to access the mobile app for managing their trips.

1

Add a Driver

Click "Add Driver", enter their information (name, email, phone, license number), and create their account. They'll receive login credentials via email.

2

Assign Vehicles

Assign specific vehicles to drivers so they know which bus to use for their routes.

3

Monitor Performance

Track driver trip history, on-time performance, and student check-in/check-out records.

πŸŽ“Managing Students

Register all students who use your transportation service.

Link students to their parents and assign them to specific routes and stops.

1

Add Students

Enter student details including name, grade, school, home address, and emergency contacts.

2

Assign to Routes

Assign each student to a route with specific pickup and drop-off stops.

3

Parent Connection

Link students to parent accounts so parents can track their children in real-time.

πŸ—ΊοΈCreating Routes

Design efficient routes with multiple stops for student pickups and drop-offs.

Use the integrated Google Maps interface to visualize and optimize your routes.

1

Create Route

Name your route (e.g., "Morning Route A"), select the assigned vehicle and driver.

2

Add Stops

Add pickup/drop-off locations with addresses, scheduled times, and assigned students.

3

Optimize Route

Drag and reorder stops to create the most efficient path. The map updates in real-time.

πŸ“…Scheduling Trips

Create individual trips or schedule recurring trips for entire routes.

Trips can be one-time, daily, weekly, or custom schedules.

1

Single Trip

Select a route, choose a date and time, assign a driver, and create the trip.

2

Bulk Trips

Schedule multiple trips at once by selecting a route and date range (e.g., every weekday for a month).

3

Trip Management

View, edit, or cancel trips from the Trips section. Monitor trip status in real-time.

πŸ“žManaging Dispatchers

Add dispatcher accounts to help manage day-to-day operations.

Dispatchers can create trips, monitor routes, and communicate with drivers, but cannot modify billing or core settings.

1

Add Dispatcher

Create dispatcher accounts with email and password. They get access to most admin features except billing.

2

Assign Responsibilities

Dispatchers can handle trip scheduling, route monitoring, and driver coordination.

🚌Vehicle Management

Maintain a complete inventory of your transportation fleet.

Track vehicle details, capacity, and maintenance schedules.

1

Add Vehicles

Register each bus with make, model, year, license plate, VIN, and seating capacity.

2

Assign to Routes

Associate vehicles with specific routes and drivers.

3

Track Usage

Monitor which vehicles are in use and their trip history.

πŸ“Live Tracking

Track all active trips in real-time on an interactive map.

See driver locations, trip progress, and student pickup/drop-off status.

1

View Active Trips

The tracking page shows all in-progress trips with live driver locations.

2

Trip Details

Click any trip to see route details, stops, student status, and estimated arrival times.

3

Monitor Progress

Watch as drivers pick up and drop off students along the route.

πŸ“ˆReports & Analytics

Generate comprehensive reports on trips, drivers, students, and system usage.

Export data for compliance, billing, or performance analysis.

βš™οΈSettings & Billing

Manage your company profile, subscription, and payment methods.

View usage statistics and upgrade or downgrade your plan as needed.

1

Company Settings

Update company name, contact information, and timezone settings.

2

Subscription Management

View your current plan, usage this billing period, and change plans if needed.

3

Billing History

Access past invoices and payment history.

Still Need Help?

Can't find what you're looking for? Our support team is here to help.

Motion Transportation Student System

Making student transportation safer and smarter